Auditing Services

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Chambers Telecom Auditing Services provide a thorough examination of all areas
of your telecommunications expenses including:

Our goal:
Reduce your costs.

Our Results:
Over 70% of
Chambers clients
were able to realize an
average 30% savings
as a result of their
Chambers Telecom Audit.

Chambers audits are performed by our advisors on a case-by-case basis, because every audit is specific to every client. Each account is analyzed for accuracy, contract terms, taxes, access fees, third-party charges, and all other expenses.

There are two ways that we meet our goal of saving you money:
1. Find more cost effective service programs to meet your current needs
2. Identify and eliminate unnecessary services.

How Do We Do It | What We Provide | Telecom Audit Fees | FAQ

Telecom Auditing Services

In some cases, we find that our clients are in good shape. More often than not we have recommendations that can result in savings and improved system cost efficiency.

We prepare a proposal for your review that outlines our recommendations and plan for implementation. Once approved, we supervise the changes ~ the process is straightforward, the improvements are seamless.

Chambers Telecom Audit: How We Do It
Once we receive all of your invoices and Customer Services Records, our auditors perform the following services:

Billing Analysis
• Review recurring line charges for all locations

• Evaluate all local and long distance rates

• Examine all taxes and surcharges

• Identify errors or duplications

• Develop current cost analysis spreadsheet

Contract Compliance Review

• Verify contract terms

• Review invoices for accuracy and compliance

• Analyze and interpret Customer Service Records (CSRs)

• Document any errors

Usage Survey

• Create telephone line census

• Validate service needs

• Identify inactive or under-utilized services

What We Provide as Part of the Chambers Telecom Audit:
Analysis Report

• Present cost comparison spreadsheet

• Prepare narrative of all findings

• Submit recommendations for cost savings for all accounts

Implementation Plan

• Develop implementation report

• Prepare task management worksheet

• Supervise all adjustments

• Confirm changes with service carriers

• Recover credits and refunds

Cost Management Strategy

• Explain all service adjustments and monthly invoices

• Monitor all invoices for accuracy

• Track all taxes, late fees, surcharges

• Structure invoices to meet accounting requirements

• Negotiate with vendors regarding corrections

• Evaluate new offers from current or new service vendors

Chambers Telecom Audit Fees
Our fees are based on a percentage of the savings realized as a result of a successful Chambers audit and recovery process. Our compensation is 50% of the first year’s savings, once adjustments are implemented, including 50% of any credits that are obtained for the client. An added benefit is that this sharing of savings means that we scrupulously monitor all of the bills that had any changes for a twelve month period once everything is fully implemented.

All of the above services are included in the Chambers Telecom Audit process, and are included in the basic fee over the initial twelve months of implementation. Beyond the Chambers Telecom Audit, clients may identify other questions and issues pertaining to their telecommunication systems and services. Chambers advisors are experienced troubleshooters and consultants; please see our Additional Services page for more information on those services and fees.

Following the initial twelve month implementation period, clients may choose to retain Chambers Advisory Group as their ongoing telecom advisors. Our auditors will continue to monitor and evaluate telecom services, assist with vendor negotiations, and provide advice on potential improvements or upgrades. Please see our r Additional Services page for more information on those services and fees.

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